Gartner Magic Quadrant 2024 Crm. Salesforce, the #1 ai crm, today announced that salesforce’s sales cloud has been recognized as a leader in the gartner magic quadrant for sales force automation. For the 14th consecutive year, salesforce service cloud has been named a leader in the 2023 gartner magic quadrant for crm customer engagement center report.
“gartner defines the crm customer engagement center (or cec) market as software applications used to provide customer service and support. We position major cx and crm service providers to.